KiwiQA Fri, 11 Sep 2020 19:44:25 +0000 en-US hourly 1 KiwiQA 32 32 7 Effective E-commerce Website Testing Techniques Fri, 11 Sep 2020 19:44:25 +0000 Over the past few decades, online shopping on e-commerce websites has become progressively more popular worldwide. The increasing rate of […]

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Over the past few decades, online shopping on e-commerce websites has become progressively more popular worldwide. The increasing rate of internet usage has significantly brought the revolution of trade transactions. Current e-commerce statistics state that 40% of global internet users have procured goods or products online via tablet, desktop, mobile, or other online devices. This results in more than 1 billion online buyers and is anticipated to constantly grow.

A 2018 recent survey of 2,500 respondents conducted by Periscope revealed that more customers are shopping for daily items online. However, modern digital shoppers can immediately turn off by poor UI/ UX (user experience). A poor-quality e-commerce service results in unhappy clients, which can spoil brand reputation and bring low revenue. This is partly why the e-commerce testing of a website is crucial prior to launch. With effective and reliable E-commerce Testing Services we can ensure that the website continues to deliver great performance and keeps its users happy.

Simply put, the success of any business is extremely dependent on ensuring that your platform is bug-free and secure.

Let’s have a look at Statista- E-commerce Worldwide Market Insights Highlights

  • Revenue in the e-commerce market is estimated to hit USD 2,411,638m in the year 2020. Whereas returns is projected an annual growth rate (CAGR 2020 to 2024) of 8.2 percent, that results in estimated market volume of USD 3,299,490m by the year 2024.
  • The largest segment of e-commerce markets is Fashion with an estimated market volume hit by USD 664,474m in this year. Consumer penetration will augment by 46.6 percent in 2020 and is projected to reach 60.3 percent by 2024.
  • Well, if we can see how much are people across the globe actually spending online? As per Statista’s Digital Market Outlook, the USA is not just dominating in terms of total e-commerce returns, however, also amid the nations with great revenue per online shopper.
  • In the year 2019, retail e-commerce sales globally amounted to $53 trillion and e-retail returns or profits are estimated to jump to $6.54 trillion in the year 2022. Online shopping is the most demanding and well-admired online activities across the globe.

Statista eccomerce

  • No. of digital buyers globally from 2014 to 2021(in billions)-It is expected in the year 2019, there are 1.92 billiondigital buyers, & eCommerce sales account for 14.1 percent retail purchases globally. More than 2.14 billion global digital buyers are expected to purchase goods and services on the web globally by 2021, up from 1.66 people 2016.

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Seven Effective E-commerce Website Testing Techniques

Just like website development, e-commerce website testing demands the tester’s proper attention. Some of the common techniques followed by E-commerce Testing Company for testing a website are as mentioned below:

1. Testing the Compatibility & Functionality Against Load

Every organization should ensure that the functionality provided in their websites is working properly at varied load conditions; whether the website is supporting different platforms and browsers or not.  E-commerce website tests will guarantee better functionality as well as compatibility of the site in heavy loads.

Also Read: Top 10 Compatibility Testing Tools For Testers

2. Mobile Responsiveness Testing

These days, mobile gadgets are taking over desktop platforms concerning internet usage and the majority of enterprises are taking a mobile-first approach in their store apps. Testing the responsive design of the app in mobile phones of varied screen sizes guarantees the responsiveness and satisfaction of the end-users.

3. Testing Security Vulnerabilities

Security testing of e-commerce website counts vulnerability assessment and penetration testing, vulnerability scanning, etc. The website will be tested against spam mails, cyber or phishing attacks, malware, and other online security threats. The security of any website is always significant before its launching and it should be subject to regular tests to tackle security vulnerabilities.

Also Read: How Security Testing Company Help You in Your Business Success

4. Data Backing & Recovery Tests

E-commerce businesses mainly run on account of data accessibility. Hence, data back-up and recovery is significant to ensure that there is no threat of data loss. In case of any sort of loss of information and data, there must be a possibility to recover the same. The threat of backing failure shouldn’t subsist in case of e-commerce site.

5. Regression Testing to Control The Risk Of Changes

Any modification in an e-commerce website is crucial to make the customer experience smoother and faster. Regression testing is employed to ensure that the integration of new changes does not impact the website’s performance and ensures zero bugs or glitches to occur.

Also Read: 5 Best Practices to Perform Regression Testing

6. Testing The Readiness Of Transactions

E-commerce website testing is important to guarantee that every single page is well-tested and is validated to complete all the transactions easily. It will also scrutinize and thoroughly check whether it is set for consumer use or not.

7. Testing the Performance of Shopping Cart Features

Testing the performance of shopping cart features of e-commerce websites is a significant aspect. Testing an e-commerce website, verifies the performance of order processing and payment, tracking order, shopping cart in terms of removing or adding the items, etc.

Best Tools to Test E-commerce Website

  • The Apache JMeter– It is open-source software based on Java which can be used for automated testing an e-commerce website.
  • The Burp Suite– This is an amazing website testing tool that provides an integrated platform to execute security testing for e-commerce websites.
  • SOAP UI– This is an open-source and the most popular software which contains every type of testing starts from security testing, performance testing, functional testing, and many more.
  • Cross browser Testing– This smart tool tests your website in different browsers and provides you with instant results.

Mobile App Testing

Wrapping Up

As someone said “Your most unhappy consumers are your greatest source of learning,” So, performance issues with e-commerce solutions usually bring unhappy customers and lost sales opportunities and revenue. Hiring an expert E-commerce Testing Company can easily overcome difficult challenges and risks associated with e-commerce website quality.

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Your Guide To Mobile Application Security Testing Fri, 28 Aug 2020 21:56:17 +0000 With the increase in security threats, mobile application security testing has become a priority for organizations. Security testing helps in […]

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With the increase in security threats, mobile application security testing has become a priority for organizations. Security testing helps in the delivery of highly secured and optimally functioning mobile apps to provide a better user experience. Mobile app security testing helps in identifying the existing loophole in the application to prevent potential attacks or threats from the external systems.

Benefits of Mobile Application Security Testing

Apart from uncovering the security vulnerabilities, mobile application security testing offers a number of benefits. Some of the significant benefits are:

1. Initiates the Required Change in Architecture

Mobile application security testing allows for discovering the potential security vulnerabilities that may result in significant security breaches in the future. Having an idea of the flaws enables the developers to change the design, architecture, and code of the mobile app. Fixing all the potential issues at an early stage not only saves costs but allows the launch of a flawless mobile application.

Also Read: How Security Testing Company Help You in Your Business Success

2. Prevent Future Attacks

Anticipating future attacks is important in order to mitigate potential risks. During mobile application security testing, the testers employ sophisticated tools and identify the flaws in the mobile app codes. They are also able to understand the behavior of attackers or hackers. This enables them to fix all the flaws and prevent hackers from exploiting the mobile apps in the future.

3. Meet Security Standards

In order to provide reliability to the users, it is important to meet the security standards of the industry. Mobile app security testing helps in meeting all the security standards and ensures optimum compliance with the industry regulations.

mobile app testing

Mobile Application Security Testing Challenges

There are a number of challenges that may arise during mobile application security testing. Some of them are:

1. App Integration

One of the major security challenges occurs during the integration of the mobile app with other applications. While performing the integration testing, it is important to consider that there is no data leakage during the movement of information from one app to the other. Isolating and preventing data can help in eliminating this problem. Moreover, structure and environment inconsistency may even lead to security breaches. Conducting mobile application security testing on different operating systems can help in tackling this problem effectively.

2. Security Breaches Leading to Malware Installation

Security breaches in mobile applications often lead to the installation of malware on user devices. This malicious software can cause damage and affect the security of the information stored in the devices of the user.

Also Read: Things To Consider To Improve Security Testing Strategies

3. Unsecured Communication

Most mobile apps encrypt the messages only between the users, thereby allowing the app providers and other third parties to access the information easily. This again results in a security breach of the mobile apps. However, end-to-end encryption is the ideal solution to overcome this problem.

4. Testing Hidden Parts

There are a number of hidden parameters of mobile applications that can lead to security vulnerabilities. These hidden parameters can allow the attackers to collect your confidential information much easier, resulting in data loss. Writing test cases and testing the hidden parameters is important to uncover potential security vulnerabilities.

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Important Security Requirements of Mobile Application

While there are a number of security risks related to mobile applications, developing apps that meet all the essential security requirements can help overcome potential issues. The important security requirements of mobile apps are:

1. Integrity

Integrity means preventing the modification of information by unauthorized parties. It ensures that the receiver gets unaltered information in its original form. The integrity of mobile apps can be maintained by employing integrity as well as confidentiality schemes.

2. Authorization

Authorization provides the users with the authority to perform different actions on mobile apps without the need for any request. However, when the users are able to perform the actions that they are not authorized to, it can be a potential bug.

3. Confidentiality

Confidentiality is an important requirement of the mobile apps. The apps must ensure that no information is disclosed to other parties except the receiver. End-to-end encryption proves to be an effective solution to prevent the disclosure of sensitive and confidential information.

Also Read: Best Practices for Security Testing of Software

4. Availability

The availability of information at the right time for the users is important. This requires the mobile applications to provide reliable and fast ways of providing resources to the users at the right time.

5. Authentication

Proving the trustworthiness of the mobile app as well as the identity of the authorized users has become an essential need in the present day. With proper authentication, identifying the authenticity of the source as well as the app becomes easy.

6. Non-Repudiation

Non-repudiation ensures optimum tracing of the information being sent or received through the mobile apps. It helps in avoiding security breaches and ensures the accountability of the sender and receiver.

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Wrapping Up

Mobile application security testing must be a top priority for every organization. Performing security testing helps in making the mobile app free from all the security loopholes and offer enhanced user experiences.

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Top 6 Cloud Computing Trends Impacting Cloud Adoption in 2020 Tue, 18 Aug 2020 19:21:22 +0000 Cloud storage and cloud computing have generated crucial interest and great exposure across the globe. At present, every single organization […]

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Cloud storage and cloud computing have generated crucial interest and great exposure across the globe. At present, every single organization needs cloud services to perk up their everyday business deed. Cloud computing changes the approach in which we consider data, business operations, and the manner in which engineers think about building. In fact, the worldwide leader in IT and networking like Cisco forecasts that by 2021, cloud data centers will process so far as 94% of all workloads. Now, what is cloud computing? Why do key business players claim that cloud-based services are a game-changer?

Cloud computing is not a mere model for delivering IT services. It is actually a strategic decision that a business requires to take to expand its offerings, reduce management expenses, and focus on its core capabilities. Cloud Computing has mainly created liberty and opportunity for the new as well as existing enterprises to do better than their best!!

What Current Stats Say?

  • According to Gartner, half of the enterprises globally using cloud-based technology will now have gone all-in on it by the year 2021. Gartner also demonstrated that global expense on cloud services will jump from $219.6bn to $260bn this year. It’s also growing at a rapid rate than the analysts anticipated.

  • According to IDC forecasted that cloud expense in India on public infrastructure and cloud services will reach around $2.9 billion in 2019, a boost of 34.5 % over 2018.

  • Even Vice President Analyst, Gartner, Gregor Petri, stated “CIOs seems to prepare their company to thrive in the upcoming turns should take a distinctive approach to cloud computing,” “It is important for chief information officers to prepare a general strategy that aids to place particular or specific cloud verdicts in the context of the enterprise’s strategic aims.”

  • The eminent cloud service providers will have a distributed ATM-like existence by 2023, to offer a subset of their services.  A vast number of companies expect to augment cloud computing usage due to COVID-19.

Cloud Computing as a Service Revenue
[Forecast for cloud computing revenues to 2021 from 451 Research. Image Source: 451 Research]

With the ever-growing usage of cloud computing, enterprise embracing of Azure keep on drawing closer to leader AWS. Google Cloud adoption also rises up exponentially to narrow the gap with Azure. Acceptance and approval of PaaS (Platform-as-a-services) from cloud providers continue to jump up with CaaS (container-as-a-service) now attain next place behind DaaS (database-as-a-service).

6 Emerging Cloud Computing Trends for 2020

Let’s have a glance at some of the top cloud computing trends in 2020:

1. The Popularity of ML and AI with Cloud Computing

Organizations are growing from consumer-facing AI apps into a comprehensive, enterprise-wide, 360-degree AI approach. This, in turn, increases the demand for hybrid, cloud, and on-premise systems to have safe and scalable distributed AI technologies. Innovations in Artificial Intelligence are giving enterprises the opportunity to automate and manage their procedures with improved accuracy and speed.

Similarly, core competencies within Artificial Intelligence, ML, system recognition, and clever robotics are giving companies the possibility to scale up and handle big data in a more effective way possible. Leveraging Machine Learning and Artificial Intelligence with Cloud Computing is reliable and cost-effective. It also amplifies overall productivity. The current survey revealed that approx. 67% of IT professionals consider that ML and Artificial Intelligence will be the influencers of cloud computing implementation by the year 2020.

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2. Omni-Cloud in place of Multiple-Cloud

Making use of multiple-cloud services in a heterogeneous structure is a very traditional method. As increasingly enterprises have started altering to multi IaaS (Infrastructure-as-a-Service) providers, the succeeding demands crop up:

  • Application portability
  • Well-organized connectivity in data integration platforms
  • Easy acquirement of compute cycles in real-time
  • Vendors from Cross-platform alliances

Thus, multi-cloud is renovating more into Omni-cloud with the structural design becoming homogenous. For example, if an organization has a gazillion businesses beneath its hood, adoption of Omni-cloud services could give it a sharper competitive advantage.

Such companies can directly obtain cloud services from niche providers and hyperscalers, hence leveraging the benefits given by differentiated services, lacking any vendor lock-up or higher switching expenditure.

enterprise cloud strategy
[Image Source-Flexera 2020 State of the Cloud Report]

The Hearst Corporation, which has 360 or more individual companies, shows a great example of future trends to come.

3. Mobile Cloud Computing As An Upcoming Cloud Trend

Mobile Cloud is the amalgamation of mobile & cloud computing that will bring rich computational resources to cloud service providers, network operators, etc. Mobile Cloud Computing enables the implementation of rich mobile apps on myriads of mobile devices, with good user experience. It gives better business opportunities for cloud providers and mobile network operators.

This latest innovation will continue to grow throughout 2020 and will facilitate quality mobile apps to work across a plethora of mobile devices with a great focus on user experience. As per the recent survey of Verto Analytics, mobile clouds reached a value of 30.71 billion USD and are likely to attain 118.70 billion by 2025. Certainly, through a blend of wireless networks, cloud computing, and mobile computing, it can form an unending impression on users.

Also Read: 6 Vital Points to Consider For Testing Cloud-Based Apps

4. Quantum Computing

Quantum computing is the most modern technology to catch the eyes of cloud providers and developers. There is no doubt that in the upcoming years there will be an improvement in the computer’s performance. This is only likely as a result of hardware improvement through quantum computing. As innovation continuously progresses, so does the requirement to build efficiency and computational capability to fulfill future desires.

Quantum computing will empower servers and computers to process data at a rapid rate compared with existing benchmarks. As the base of cloud computing is rooted in fast network systems that do get multiplied, the cloud will play a significant role in expanding computing performance. Microsoft, AWS, and other IaaS service providers have moved on to quantum computing bandwagon in order to get ahead of the competition. So, the fortune of cloud computing in 2020 is going to amaze us.

mobile app testing

5. Containerization in Cloud Computing

Containerization is incredible and has remained in a buzz trend in Cloud-based solutions over the past few years. Enterprises utilize and improve the same to simplify portability between cloud services from Google Cloud, AWS, and Microsoft Azure. This guarantees rapid software production using DevOps strategies. Forrester even expects cloud application development services, counting container services, to become the ideal platform for app development, as per its public cloud market outlook, 2019 to 2022. Also, as per 451 Research, the market for Containerization will develop at an annual rate of 40 percent and attain $2.7 by 2020. Moreover, Cloud Foundry states 53 percent of enterprises will utilize or at least scrutinize using containers in development.

6. Cloud Testing (TaaS)

Moving to a test to the cloud is more lucrative for any organization. Software Testing demands a real-life situation that has to be changed for each new project. Testing necessitates a huge upfront expense in terms of personnel and hardware when done in- house. Cloud Testing (TaaS) takes such responsibility of not-core-business doings at the least possible rate.

Cloud Tests allow running as many tests in parallel as possible. The capability of the test infrastructure is virtually vast in TaaS, which later increases speed. TaaS(Testing as a service) as a model imparts the massive flexibility for a company.

By working with KiwiQA, you just pay for a specific unit of testing rather than spending loads of money on hosting the whole in-house Testing team. KiwiQA has a well-established framework to deliver enterprise-centric testing. What else you can get when partnering with KiwiQA:

  • Flexible Test Assets and Test Execution
  • Deliver product in time through rapid project set-up, and execution
  • The increased customer satisfaction rate
  • Reduce, investments, maintenance costs, and operational costs
  • Ensured reliability on your product
  • Proper synchronizing people, tools, and processes
  • You’re out of errors & bugs
  • Business optimization
  • Reduced costs = Fast ROI- You save 40-50% on Services and Tools

Adopting the emerging cloud computing technologies may sound intricate. However, considering all the rewards of TaaS (Cloud testing) and your client’s satisfaction, advanced test clouds also allows the record videos of tests. This is tremendously beneficial when there is a call for troubleshooting a test or gain deep insight.

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Final Verdict

In this Modern era, this cloud-based technology has turned out as “big bang” in the industry. The majority of businesses are now moving towards this emerging technology adoption because of their traits like scalability, flexibility, and reduced costs.

Using TaaS (the cloud for testing) is actively supporting premier enterprises to get hold of the vital tools, infrastructures, and software licenses, at a very low price.

How about scheduling a personalized demo just for you? Connect with KiwiQA Team Now!!

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Benefits of Testing Your Website from Different IP Locations Tue, 21 Jul 2020 19:24:43 +0000 Today, every business wants to reach out to maximum customers in different corners of the globe. As your website may […]

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Today, every business wants to reach out to maximum customers in different corners of the globe. As your website may appear different to people living in different geo-locations, it is important to test the website from various IP locations. It helps in ensuring a friendly website for users around the globe, decreasing the bounce rates, and increasing the conversion rate. Here are some of the top benefits of testing your website from different locations.

1. Gain Competitive Edge

The website is an important component of every business. It keeps the customers informed about the products, services, and other important aspects of the business. In the current digital era, the number of business websites is increasing. This creates a tough competition among the businesses in the digital market. Testing the website from various IP locations can help in providing you with a competitive edge over others. It helps in ensuring that your website offers a clear view and easy accessibility to the people living in different geographical areas.

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2. Ensure Proper Geo-targeting

Viewing the website from various IP locations enables you to test geo-targeting effectively. Different countries interact with the website in different ways. Through geo-targeting, you can ensure that your website is able to deliver localized content as per the location of the user. It also helps in finding the SEO ranking of your website in different countries across the globe.

Looking for website application testing service provider? Feel free to reach out to us!

3. Enables Effective Geo-tagging

Geo-tagging enables businesses to use geographical tags in the different media elements like photos, QR codes, videos, and more. It helps in making your website easily accessible for the customers residing in different geographical locations. By testing your website from different IP locations, you can be able to find out whether your targeted users can find your geo-tagged media and access your website or not.

mobile app testing

4. Improves Geo-fencing

Geo-fencing is an effective way of sending personalized notifications. It enables you to send a notification to the users by leveraging the geographical location provided by the user when using your website. By testing the website from different IP locations, you can verify whether the right notification is sent to the user on crossing the defined geographical perimeter.

Also Read: Checklist for Effective Website Testing

5. Enhances Localization

Localization is an important component that helps in ensuring that your website provides the appropriate look and feel as per the particular geographic location. It enables your website to reflect the content to the users in the native language. It also ensures that the pricing page is as per the country-specific currency. Testing websites from various IP locations helps in evaluating the effectiveness of website localization. It checks whether the language, spelling, time, and currency is as per the location or not.

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6. Enables Effective Geo-Blocking

Geo blocking helps in applying restrictions on the website according to the norms as well as laws of the country. Testing your website from various IP locations helps in testing the functionality of the geo blocks. It ensures that the photos, as well as videos displayed on your website, adhere to the country-specific norms.

With effective geo-location testing, your website is sure to gain more success and better returns.

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Reasons Why A Professional Game Tester Is Important for Game Testing Fri, 10 Jul 2020 18:12:31 +0000 The gaming market has grown significantly in recent times. It is a segment beyond issues of recession or lack of […]

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The gaming market has grown significantly in recent times. It is a segment beyond issues of recession or lack of investment. Specifically, the gaming market is the most enriched these days ever through the growing usage of smartphones. According to reports, gross gaming revenue generated in US is estimated to be around 28k million dollars in the United States. Being such a multimillion-dollar industry, the role of an expert game testing professional is highly felt. Discussed below are the abstracts detailing the factors making game testing service crucial.

Why Game Tester Is Important?

The most obvious way a game is expected to get affected without testers is through the issues of bugs. These issues simply turn the game unplayable, which eventually brings down the reputation of the concerned game development company. Some developers claim to handle bug reports of their own.

mobile app testing

It’s certainly not enough though considering the fact that extensive analysis of the game play matters equally as well, which has to be handled by the testers. Apart from this, aspects like emotional connectivity with the game, level of fun, etc., also are essential to be tested. All these inputs are better to be taken from the testers.

Bringing Clarity with Bug Classification

A professional game tester makes things easier for a developer in many ways. Their classification of the bugs and feedbacks brings immense clarity to the developer. With the specific categorization of bug database, it can be easier for the developers regarding future reference.

It naturally lowers the chances of future occurrences of mistakes. It’s always advised for the testing expert and developer to have a direct discussion, especially about the tricky technical aspects like AI. All in all, it is to be ensured that the final report brings productive changes to the game.

This is the reason that the leading game developing houses prefer their developer and testing team to work in concurrence. The biggest advantage of testing professionals working in concurrence with the developers is that it avoids testers getting too strict or critical.

Also Read: Software Testing Vs. Game Testing

Determining Difficulty Level

The difficulty level is another crucial aspect on which the tester’s role can’t be ignored. As discussed above, the best recommendation always is for the developers and testers to work in concurrence. Any recommendation by an expert on testing must be entertained regarding the concept or story of the game. In fact, modern-day testers work from the character development stage or conception stage as well.

Crucial Stages of Testing for An Accomplishing Outcome

Making the scope for testing broader, the enter process starting from development to deployment can be strategically channeled. It works effectively while figuring out the intrinsic aspects that often don’t come into the sight of the developer. Game testing is a wholesome process that passes through different stages in a systematic fashion.

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Below are the different stages of testing that can assure a game is flawless in all aspects:

Testing the Installation Aspects

This stage is to ensure that the game is ready to be thoroughly installed and functioned on different platforms or supported by different devices. It obviously ensures or widens the user base of a game. Testers produce comprehensive test case reports about this stage of testing.

Also Read: Different Stages of Game Testing

Testing Its Specs

Ensuring each of the features of the game works well is absolutely crucial as far as its effectiveness is concerned. After all, features are the prominent highlighting factors of any game. The verification report of feature testing is also included in the test case report.

It is basically a two-dimensional approach, where the first dimension is about testing the most obvious specs (those expected to be with all games of its category). The other dimension is about testing the features from the perspective of certain conditions or cases. Apart from these, test matrix test cases are also conducted in those cases where there remain varied features for different players (being a multiplayer game).

Testing Game UI

User Interface testing is indeed one of the crucial steps of game testing. This is an extensive step where the graphical aspects, as well as the contents or plots, are analyzed. If the game has to involve specific twists for a specific location, the same has to be addressed and tested as well.

Also Read: Major Game Testing Challenges Game Testers Face

Testing the Performance-Related Aspects

Testing the performance of the game or performance testing is like the ultimatum step. Here the most common tasks that a player is most likely to perform are figured out and tested. Testers set a specific duration for these tasks while putting those in action. The game is then put into action consistently for straight 24 hours. The duration can be higher for games involving multiple players.

How to Test Games?

Modern-day game testing is indeed the most advanced of all. It though, is compared with traditional software testing in many ways, but game testing is undoubtedly more subjective in nature. As here, the tester remains responsible for addressing the engagement aspects as well; their role seems bigger. Moreover, they have to consider various demographic aspects into account as well. All said and done, the role of a professional tester can’t be ignored for having an accomplishing game development.

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Top 6 Challenges Testers Face During Mobile App Testing Thu, 25 Jun 2020 19:04:50 +0000 With the ever-increasing use of mobile devices, the need for mobile app testing has also increased. In comparison to web […]

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With the ever-increasing use of mobile devices, the need for mobile app testing has also increased. In comparison to web app testing, mobile app testing is more complex. In order to survive in a highly competitive market, delivering bug-free and high-quality mobile apps have become important. However, while doing so, the testers face a number of mobile app testing challenges on a daily basis.

Here are some of the major challenges of mobile app testing that the testers usually face:

1. Device Fragmentation

Device fragmentation is one of the top challenges of mobile app testing that the testers come across. The availability of a wide range of mobile device models makes it difficult for the selection of the right testing matrix due to the countless permutations possible. While the number of Android devices is increasing every year, it poses new challenges for the testers. It makes it difficult to ensure whether an application will run flawlessly on all the mobile devices or not. It is mainly because of the difference in the hardware specifications like memory, OS optimization, screen resolution, and more.

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2. Changing User Requirements

The rapidly changing user requirements are yet another challenge for the mobile app testers. As the expectations of the users change frequently, mobile apps require new upgrades. With the changes, there is a possibility of the detection of new bugs. These bugs need to be fixed in order to provide an enhanced user experience. Also, due to the rapid change in the mobile app development environment, the testers face challenges in testing. A professional mobile app testing service provider company can help you to overcome such challenges.

3. Selection of Testing Tools

Testing the latest mobile applications require innovative testing approaches and advanced tools. The selection of the right set of tools for testing applications is another challenge for the testers. While there are a number of testing tools available, choosing the right one becomes difficult to ensure effectiveness. However, having a testing plan and an appropriate strategy can help the testers overcome this challenge.

Also Read: Checklist To Test Your Mobile App Successfully

4. Operating System Version

Different mobile devices use different operating systems like windows, android, iOS, and more. Moreover, the versions of the operating system also differ. This makes mobile app testing even more challenging for the testers. While every OS has its own limitation, testing the mobile app for each of the OS adds to the complexity of testing. The OS versions are also upgraded frequently by the users. The tester needs to keep all these things in mind in order to offer a positive user experience.

5. Universal Usage

The growing demand of mobile applications requires the testers to test them in order to ensure its usability worldwide. The increase in the testing of the mobile applications that are meant to be used across different cultures and languages poses yet another challenge for the testers. Testers need to take into account the traits of the target audience. It requires the testers to focus on various additional aspects like time zone, language settings, regional settings, and more. The testers need to ensure that the mobile application is ready for use in the international markets.

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6. Screen Sizes

The screen size of different mobile devices varies. While the screen size of the android phones is mostly between 2.6’’ to 6”, that of iPhone ranges from 3.5’’ to 12’’. With the launch of new models, the screen size keeps changing, which adds to the complexity of app testing. Testers need to check the various elements like aspect ratio, pixel density, and more to ensure that the app is compatible with all the screen sizes.

Also Read: Android Vs. iOS Mobile App Testing

Apart from the challenges listed above, there are more others that the mobile app testers face daily. Adopting the right strategies can help the testers in overcoming all the potential mobile app testing challenges effectively.

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Guide to Boost Customer Experience with Automation Testing Fri, 12 Jun 2020 19:47:10 +0000 Technology is growing on a large scale today, and most of the businesses are growing with that aspect of implementing […]

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Technology is growing on a large scale today, and most of the businesses are growing with that aspect of implementing it onto the services. Today, there are many technologically advanced ways through which the businesses are getting in touch with their customers. Customer satisfaction is the prime consideration of most of the start-up or existing businesses, and no one wants to compromise on that. To help this grow, automation testing came into existence and helped boost the customer experience aspect of the customers.

In this article, you will know the importance of automation and the ways to execute automation testing for enhancing the customer experience.

Importance of Automation for Customer Experience

Automation is the key today to most of the business services. One such service is acquiring customer feedback. Some of the popular customer satisfaction surveys, namely CSAT or NPS, are designated to represent the customer’s perspective towards your company. As per the statistics are concerned, the NPS is one of the most popularly used tools to get customer feedbacks towards the service or the products offered. By automating this engagement program, the collection of data will be more streamlined and will also be more consistent. Now, you do not have to manually send emails any more as the automated program will do the needful.

Also Read: 10 Things You Should Know Before Starting Automation Testing

Different Ways to Execute Automation Testing

Here are the detailed steps or ways that you must follow to make effective implementation of the Automation Testing for better customer experience:

1. Understand the client requirements

Before you proceed with the automation testing process, you need to understand the needs and requirements of the clients. Without it, you will most likely make an error in achieving customer satisfaction. Automation testing firstly understands the need of the clients and then prepares test cases accordingly to reciprocate the client’s expectations.

Automation Testing

2. Select the Test Cases

Now, according to the designed automation testing strategy, it will select the desired test cases to proceed with the work. With automation embedded, you do not need to do things manually but to alter some aspects you can hop in for sure. You do not need to hire an employee to select the test cases manually.

3. Provide Maintenance

Right after the automation testing does the needful work, you need to make sure that the testing was in-depth to derive the best quality of the application or software. At the end of the day, quality is what will improve customer satisfaction aspects.

Also Read: A Complete Guide to Dos and Don’ts of Test Automation

4. Ensure Safety

As the entire process of testing is done through automated measures, you do not need to come up with any of the other aspects of safety. The automation testing implements ultimate security to avoid a data breach, and there is possibly no chance of any errors.

Now, you have a clear idea about the proper guidance of implementing the automation testing aspects to enhance the customer experience towards the business. You must hire a reliable automation testing service provider company which can help you with the adequate solutions at the reasonable pricing.

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Reasons Why Manual Testing Is Not Dead Yet Tue, 26 May 2020 20:32:04 +0000 While the demand for automation testing is increasing, manual testing is still not dead. It is due to the inability […]

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While the demand for automation testing is increasing, manual testing is still not dead. It is due to the inability of automated testing to completely replicate the way how humans assess and test the software precisely. Manual testing services are essential in order to examine and eliminate the potential flaws that may occur after automation testing.

Here are some of the top reasons that show why manual testing is still not dead:

1. User Experience Testing

Automation testing does not prove to be helpful in testing user experience as well as user interfaces. In such a situation, manual testing is the right option. It is only through manual testing that you can identify the potential usability issues and enhances the experience of the users. The human eyes can easily spot the functional, usability, visual, and contextual errors that automation scripts may fail to identify.

Also Read: Reasons Why Test Automation Can Fail

2. Un-Automatable Scenarios

There are a number of scenarios in testing that cannot be automated. It can be due to scenario complexity, technological limitations, or the high cost of automation. Moreover, in some cases, the runtime variation in functionality can put a limitation to automation testing. In such scenarios, manual testing is the only option. Manual testing can effectively test the software and deliver quick as well as precise results. An example of such a scenario is the verification of the tap-and-pay function of the mobile wallet apps.

Manual Testing Experts

3. Initial Cost

While automation testing proves to be beneficial in the long run by increasing cost savings, it is not efficient for initial testing. Especially when the software is in the early stage, conducting automation tests for the Minimum Viable Product can be costly. Writing the automation test cases, setting up, and running the automation framework can involve a lot of time, efforts, as well as money. In order to avoid high initial investments, opting for manual testing for the initial stage proves to be more effective.

Also Read: 10 Things You Should Know Before Starting Automation Testing

4. Errors in Automation Testing

Although automation testing offers a number of benefits, there are chances that the script might skip a potential issue, thereby leading to the error. Without manual testing, eliminating all such potential errors becomes impossible. Manual testing can help in identifying inaccuracies, errors, and other loopholes. This enables the successful delivery of flawless software to the market.

5. Finding Issues in the Least Obvious Places

Manual testing includes thorough human intervention to bring out the best of a software testing project. Through manual testing, exploring the areas that are often not tested and finding the potential issues helps. When any problem arises, the manual testers can adapt to the lines inquiry faster and spot the issue. The feeling of human testers that something is not working in the right way makes manual testing still important.

Manual testing includes human judgement which help in the detection of the flaws of a software. In order to deliver flawless and high-quality software, a combination of automation and manual testing works well. Manual testing still continues to be important in order to provide maximum results.

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The Ultimate Checklist for E-Commerce Website Testing Tue, 12 May 2020 19:52:19 +0000 With the increase in the number of products available online, e-commerce websites are increasingly becoming popular. In order to deliver […]

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With the increase in the number of products available online, e-commerce websites are increasingly becoming popular. In order to deliver the best customer experiences, it is important to test the various aspects of the new e-commerce website before its launch.

Any defect in the website can lead to great losses and may even affect the reputation of the company negatively. This makes testing of the e-commerce websites all the more important. Here is the ultimate checklist for e-commerce website testing.

1. Performance of the Website

The performance of the e-commerce website is of optimum importance in order to attract visitors. In order to ensure better performance, testing the page loading speed, database performance, and efficiency is important. You also need to test the factors like error messages, data transfer rate, throughput, uptime, and the tolerance level of managing web traffic load.

2. Homepage

The home page is the most important page that the visitors will see first. Therefore, it is important to test all the elements of the page. You need to check whether the home page is able to auto-scroll and time take to refresh the images. You also require testing whether the home page content is easily viewable or not. The loading speed and the performance, as well as visibility of the important buttons, also require testing.

mobile app testing

3. Search

The search feature is an important element of the e-commerce website. It is essential to ensure that the users are able to locate the search feature easily. The number of search results on every page, the sorting options, and the ways to search are some of the factors that require proper testing.

4. Product Details Page

The product details page will offer insights about the particular product that the customer is looking for. It is important to test the product details page thoroughly. In this page, you need to test the image clarity, visibility of the product price, product specifications, stock accuracy, customer reviews, and more.

Also Read: Top 12 Challenges and Solutions in Test Automation of E-commerce Websites

5. Shopping Cart

In order to enable potential customers to make a purchase, a properly functioning shopping cart is essential. It is imperative to test the functioning of the shopping cart. You will have to test whether the users are able to add the shopping items to the cart easily.
Testing the visibility of the correct number of shopping items along with the cost of individual items as well as total costs is important. You also need to ensure that the customers are able to easily review the shopping options and apply the discount coupons.

6. Payment Page

The payment page of an e-commerce website brings the customers to the final stage of the purchase. At this stage, the customer would not like any potential errors. In order to provide them with exceptional customer experiences, testing this page is important. You need to test the proper functioning of all the payment options. As the sensitive information of the customers is being involved, testing the security aspect of this page is also important.

QA Learning

7. Mobile Responsiveness

More customers today prefer visiting e-commerce websites through their mobile devices. In such a situation, testing mobile responsiveness becomes essential. Mobile-friendly e-commerce websites will ensure that all the pages are able to load efficiently on mobile devices. It also ensures that all the functionalities of the website perform well on different mobile devices.

Testing the performance and functionality of the e-commerce websites ensure delivering optimum customer experiences to all the users. It will help in attracting more and more customers to the websites, thereby leading to the successful growth of the business.

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E-Commerce Testing Services: End to End Testing for QA Professionals Fri, 24 Apr 2020 18:40:06 +0000 Concerning other websites, websites in e-commerce require additional care to ensure their customers perform well. As these online stores and […]

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Concerning other websites, websites in e-commerce require additional care to ensure their customers perform well. As these online stores and websites are regularly updated, occasionally several times a day, e.g., when a new product is added, or an offer introduced, the testing of performance by merely testing the front-end or functional elements becomes exceptionally complicated.

So, test databases, modules, back-end processes, and functional flows with test user interfaces and feature elements need to be tested, which can be tested in an end-to-end manner. End-to-end testing not only helps you check your functional fronts, but it also enables you to monitor your e-commerce website’s overall health.

As stated above, due diligence is required, and therefore different aspects of testing a Website in e-commerce from end to end are present.

End-to-end Testing: What’s it?

End-to-end testing is a technique from the beginning to the end, checks the whole software product for the proper application flow. This determines the device dependency of the component and guarantees that all interconnected parts work together as expected.

End-to-end (E2E) software is mainly aimed at evaluating the end-user experience by simulating the real scenario and validating the test system and its functionality and data integrity elements.

Nowadays, software systems are complex, linked to many subsystems. If one of the subsystems does not operate, it could crash the entire software program. It is a risk that end-to-end monitoring can be stopped.

Automation Testing

End-to-end Testing Advantages

Because of the following benefits, end-to-end research was more effective and widely adopted:
• Expand coverage for testing.
• Make sure the application is correct.
• Shrink market time.
• Cost reduction.
• Bugs detect.

Modern software systems allow the interaction of subsystems through technological advances. Whether the subsystem is identical or different from the first system, failures inside or outside the organization can have negative impacts on the entire system.

Also Read: A Comprehensive Guide To Successfully Testing Your E-Commerce Website

When to Use End-to-End Testing?

There are many end-to-end testing possibilities. An example of this is:

Before testing, designers and developers create a list that requires user interfaces, functions, or features. To order to find similarities, faults, and inaccuracies, data flow should be monitored between systems. The circumstances–factors that may change specific design alternatives –must also be planned before testing by teams.

E2E evaluations on finished products and applications are periodically administered, and each review of the completed system is performed. If the device does not achieve what is anticipated, or if there is a problem, a second test is performed. The team will then have to record and analyze the data to determine the origin of the problem, then fix them and re-test them.

mobile app testing

End-to-end Testing Methods

1. E2E Testing Horizontal

A frequently adopted process, which happens horizontally in the various applications and is easily implemented in a single ERP program. This is a case in point. An e-commerce system web-based application comprises the accounts, product stock status, and transportation details.

2. E2E testing vertical

This method is referred to as layer testing, meaning that sequential, hierarchical testing takes place. Each system or product component is tested from beginning to finish to ensure quality. Vertical measurement is often used to test critical components of a computer system that typically does not consist of users or interfaces.

Best Practices of E-Commerce Testing for Skilled QA Testers

1) Focus on the testing of the compatibility of cross-Browsers

Most companies prefer responsive web design in these days to make their web applications produce a more intelligent user experience on every device. The latest strategy requires developers to responsive websites through web technologies such as HTML5, CSS3, and JavaScript. Older versions of multiple web browsers currently do not fully support HTML5. Software testing companies need to monitor how the application works both on the more past and the latest web browser versions. You can even use other development software to quickly and effortlessly check the program through many browsers.

Also Read: Top Cross Browser Testing Tools

2) Measure the performance of the application under several circumstances

It is even more critical to ensure that it does not crash under heavy loads to evaluate the actual operation of this application on all browsers and devices. Often small coding or design faults can harm website results. Software testers must, therefore, evaluate how the app works under different loads. We also use load balancing methods to accurately assess the application’s output under specific loads on the system. Also, load tests should be conducted regularly to ensure that changes to the code do not affect website performance.

3) Proof every E-Commerce Testing Services component and every element

During the development of a web application, QA practitioners today usually focus on design, functionality, and performance. But a company must ask software testing companies to evaluate the functions and execution of every element of a website. For example, the fundamental principles of the web application, including cookies, CSS, HTML, JavaScript, dead-links, windows re-framing, browser control, and security, must be evaluated by QA experts. The extensive testing will make the website better for the user over a long period.

Also Read: Top 12 Challenges and Solutions in Test Automation of E-commerce Websites

4) In intervals, carry out the load tests

QA professionals need to accelerate load testing to evaluate the performance of the website under different burdens. However, one thing that must be carried out is the load testing of the web application over several intervals to verify whether the load situation is different. During the initial phases, the user load is gradually increased so that load testing can be carried out, and it is easy for testing companies to determine the exact point where the web application is crashing. But, to accurately assess the performance of the website, software testers have to test load over several intervals and analyze the loading results of each range.

5) Individual testing of E-Commerce Services

Now, several web apps use several types of web services. But an enterprise must be entirely sure of the individual, thorough, and as separate components testing of the web services used by the application. Performance specialist checks web services before the program is merged. It helps them to monitor their features in web services automatically. Reviewers can also apply directly to the web browser to assess its output without the use of a web browser.

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