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Website Testing Archives - KiwiQA https://www.kiwiqa.com/tag/website-testing/ Fri, 10 Feb 2023 19:44:17 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://www.kiwiqa.com/wp-content/uploads/2018/01/cropped-favicon-32x32.png Website Testing Archives - KiwiQA https://www.kiwiqa.com/tag/website-testing/ 32 32 Mobile Website Testing: Techniques and Focus Points https://www.kiwiqa.com/mobile-website-testing/ https://www.kiwiqa.com/mobile-website-testing/#respond Fri, 10 Feb 2023 19:44:17 +0000 https://www.kiwiqa.com/?p=24255 Since the advent of mobile devices, it’s no surprise that websites have taken off on these devices. According to a […]

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Since the advent of mobile devices, it’s no surprise that websites have taken off on these devices.

According to a survey, mobile devices account for 54% of internet traffic. Crossing this mark in Oct 2016 and remaining consistent shows how people love exploring mobile browsers. Therefore, testing mobile web browsers has become crucial for an ultimate mobile experience.

That being said, conducting mobile web browser tests can be tricky. For one, different browsers work best on different devices. Additionally, different features may not work as expected on certain mobile devices (or operating systems).

So it’s important to comprehensively understand your target audience and their device preferences before starting your testing. Once you have figured out what works and doesn’t work on the various platforms, you can get started with your actual testing.

Overall, conducting mobile web browser testing ensures that your website looks and performs just as expected when accessed via a mobile device.

Moving ahead, in this article, you’ll find ways to test your mobile website. From the basics like layout and text size to more advanced tests like speed and load times, there are plenty of ways to help make sure your website works on all types of screens.

So, let’s begin!

What Is Mobile Website Testing?

Mobile website testing is the process of evaluating a website on a mobile device to determine if it is accessible and usable. This includes checking for errors, inconsistencies, and potential problems with page design, navigation, user interactions, and overall functionality.

A variety of different devices are used for mobile website testing, including smartphones, tablets, laptops, and even feature phones. Testing can also be done on specific web browsers or operating systems.

Focus Points of Mobile Website Testing

1. Hardware System

The hardware system is among the most important factors when it comes to mobile website compatibility testing. Not only does the hardware have to be compatible with the mobile web browser, but it also has to be compatible with any plugins or add-ons that may be used on a website.

If a website doesn’t have a reliable hardware system, it can sometimes cause issues with how users are able to interact with the site. This can lead to frustrating experiences and even loss of business. Therefore, businesses should ensure their hardware is up-to-date and compatible with the latest browsers and plugins.

2. Resolution of Device

A higher resolution screen means a more refined and accurate display, which ultimately results in a better user experience. This means that you can see more detail on screen at once and feel less cramped when using the device.

Large displays also make it easier to navigate apps and menus, so you can get to your content quickly and easily. This proves the significance of considering resolution as an essential part of mobile website testing.

Mobile App Testing

3. Screen Sizes

When developing a mobile website, it is important to consider the screen size of the devices that will be using it. If your website is not optimized for smaller screens, users may experience issues with page loading time and layout. This can cause them to abandon your site altogether.

In spite of this, not every site needs to be tested on every device. In fact, some sites may only need to be tested on a few selected devices in order to confirm their compatibility. Based on the information you gather from your testing, you can then decide which devices are necessary for your website and which ones can be skipped altogether.

4. Operating System & Browser

Operating systems play an important role in mobile website compatibility testing. A web browser will not display a site properly if the operating system on the user’s device is not compatible with the web browser. For this reason, it is essential to test a website on as many different devices as possible to ensure that it will work on all devices.

In addition, different operating systems have different features and capabilities, which can impact how a website looks and performs. For example, iOS has tighter restrictions on app functionality than Android does, which can make certain apps difficult or impossible to use on an iOS device. This can impact how well a website works on an iOS device, as well as how easily users can find and access the site.

It is also important to test websites on different browsers. Not all browsers are compatible with every operating system, and some browsers work better than others when used with specific operating systems. For example, Firefox is usually more compatible with Android than Chrome is, due to Mozilla’s focus on cross-platform development.

Testing using multiple browsers allows for accuracy in determining whether a site will work properly across all platforms and devices or not.

Also Read: Top 10 Tips For Multi-lingual Website Testing

Best Techniques For Mobile Website Testing

There are a variety of mobile website compatibility testing companies in the market today. Each has its own unique set of features and benefits that can make your testing process easier.

Below, we’ve outlined the four best mobile web testing techniques you can go ahead with to ensure your website is performing as expected on mobile devices.

1. Desktop Browsers

Desktop browsers can play an important role in mobile web testing. They offer a consistent experience for users and can help to identify potential issues with the site. When selecting a browser, it is important to consider the platform and the features that are available.

One popular desktop browser for mobile web testing services is Chrome. This offers a number of features that make it an ideal tool for testing, including its support for CSS3 and HTML5, as well as its ability to sync bookmarks and settings between devices.

Other desktop browsers that are commonly used for testing include Firefox and Safari. While each has its own set of benefits and drawbacks, all three offer a reliable and user-friendly experience on both desktops and phones.

This approach only has one problem: it does not account for the hardware that resizes web pages.

Automation Testing

2. Emulators & Simulators

Emulators are software programs that allow you to test your website on different mobile platforms, including Android, iPhone, and iPad. Simulators are similar to emulators, but they allow you to test websites in a controlled environment on a desktop computer. Both types of tools can be invaluable for ensuring that your website looks and behaves excellently across different devices.

However, there are many advantages to using emulators over simulators when testing mobile website compatibility. First of all, emulators provide more accurate results, as they take into account all of the specific characteristics of the hardware being used.

Another advantage to using emulators is that they are faster than simulators. This is because they run directly on the computer system they are being used without having to go through a simulation first.

Finally, emulators provide a more immersive experience for users when testing websites for compatibility with mobile devices. Because they let users view the website exactly as it would appear on the actual device. This gives users a better understanding of how the website will function in real-life scenarios.

Also Read: Testing On Real Devices vs Simulators (Detailed Comparison)

3. Real Devices

Real devices are the most time-consuming and expensive but ultimately the best option for mobile website compatibility testing since it gives you the most accurate results. If you’re not familiar with the procedure of testing, using real devices can be challenging and frustrating.

Additionally, some of the features on these devices may not be available in every version or variant of a device, so you may have to test different versions of your site to make sure it works correctly on all types of phones and tablets.

Ultimately, real devices provide a lot of precision but take a lot of time, which is why people do not prefer them.

mobile app testing

4. Cross Browser Testing

Cross Browser Testing is like a sure-shot lifeline to mobile website compatibility testing. The testing of your website on multiple browsers will ensure the website functions correctly on all devices, including mobile phones and tablets. This helps to avoid any potential issues that could lead to lost customers or damaged brand reputation.

For cross-browser testing, there are various tools that you can use. One popular tool is Google’s Webmaster Tools, which permits testing your website on various browsers, including Chrome, Firefox, and Safari. Another option is Firebug for Firefox, which provides a more in-depth analysis of how your website functions across different browsers.

While cross-browser testing is essential to mobile website compatibility testing, it’s important to remember that not every issue will be apparent in a cross-browser test. It’s also important to have a plan for fixing any issues that are found so as not to frustrate or alienate your customers. With the right tools and techniques, cross-browser testing can help make sure that your mobile website is functioning properly and meets your customer’s expectations.

Consider going with a professional web testing company for an optimum result in a short turnaround time and at a reasonable price.

Also Read: Cross Browser Compatibility Testing Checklist

Bottom Line!

Making your website seem more accessible to users is crucial. Your website might look great on a desktop, but if it looks bad on mobile devices, then it won’t be as popular or effective in getting the word out. Fortunately, our above-listed mobile website compatibility testing techniques can save you and your business. Read and implement them now to experience more profit and traffic to your website.

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Benefits of Testing Your Website from Different IP Locations https://www.kiwiqa.com/benefits-of-testing-your-website-from-different-ip-locations/ https://www.kiwiqa.com/benefits-of-testing-your-website-from-different-ip-locations/#respond Tue, 21 Jul 2020 19:24:43 +0000 https://www.kiwiqa.com/?p=15115 Today, every business wants to reach out to maximum customers in different corners of the globe. As your website may […]

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Today, every business wants to reach out to maximum customers in different corners of the globe. As your website may appear different to people living in different geo-locations, it is important to test the website from various IP locations. It helps in ensuring a friendly website for users around the globe, decreasing the bounce rates, and increasing the conversion rate. Here are some of the top benefits of testing your website from different locations.

1. Gain Competitive Edge

The website is an important component of every business. It keeps the customers informed about the products, services, and other important aspects of the business. In the current digital era, the number of business websites is increasing. This creates a tough competition among the businesses in the digital market. Testing the website from various IP locations can help in providing you with a competitive edge over others. It helps in ensuring that your website offers a clear view and easy accessibility to the people living in different geographical areas.

Automation Testing

2. Ensure Proper Geo-targeting

Viewing the website from various IP locations enables you to test geo-targeting effectively. Different countries interact with the website in different ways. Through geo-targeting, you can ensure that your website is able to deliver localized content as per the location of the user. It also helps in finding the SEO ranking of your website in different countries across the globe.

Looking for website application testing service provider? Feel free to reach out to us!

3. Enables Effective Geo-tagging

Geo-tagging enables businesses to use geographical tags in the different media elements like photos, QR codes, videos, and more. It helps in making your website easily accessible for the customers residing in different geographical locations. By testing your website from different IP locations, you can be able to find out whether your targeted users can find your geo-tagged media and access your website or not.

mobile app testing

4. Improves Geo-fencing

Geo-fencing is an effective way of sending personalized notifications. It enables you to send a notification to the users by leveraging the geographical location provided by the user when using your website. By testing the website from different IP locations, you can verify whether the right notification is sent to the user on crossing the defined geographical perimeter.

Also Read: Checklist for Effective Website Testing

5. Enhances Localization

Localization is an important component that helps in ensuring that your website provides the appropriate look and feel as per the particular geographic location. It enables your website to reflect the content to the users in the native language. It also ensures that the pricing page is as per the country-specific currency. Testing websites from various IP locations helps in evaluating the effectiveness of website localization. It checks whether the language, spelling, time, and currency is as per the location or not.

Latest QA Blogs

6. Enables Effective Geo-Blocking

Geo blocking helps in applying restrictions on the website according to the norms as well as laws of the country. Testing your website from various IP locations helps in testing the functionality of the geo blocks. It ensures that the photos, as well as videos displayed on your website, adhere to the country-specific norms.

With effective geo-location testing, your website is sure to gain more success and better returns.

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The Perfect Checklist for Effective Website Testing https://www.kiwiqa.com/website-testing-checklist/ https://www.kiwiqa.com/website-testing-checklist/#respond Fri, 11 Oct 2019 21:37:22 +0000 https://www.kiwiqa.com/?p=10023 In the digital era, website testing has gained much importance than before. Website testing helps in resolving any potential issue […]

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In the digital era, website testing has gained much importance than before. Website testing helps in resolving any potential issue with a web application and validates its use. It ensures the proper functioning, usability, and security of the websites for better user experience. A checklist for website testing guarantees that all the important aspects of the website has been checked and is ready for real-time use.

The checklist for effective website testing includes:

1. Functionality Testing

Functionality testing ensures that all the links, forms, and database connections on the web pages are properly functioning. It tests all the links, including the internal links, external links, broken links, and mail links on the website. It helps in testing the different forms on the websites as forms are important in collecting information from the users. In functionality testing, database testing is also conducted to check the data consistency as well as data integrity.

Latest QA Blogs

2. Interface Testing

Interface testing is another important part of the checklist for website testing. The important interfaces that are usually tested include the web server, application server, and database server interface. The interface testing help in ensuring effective compatibility between the different servers that helps in enhanced interaction and better error handling.

3. Usability Testing

Usability testing helps in checking the user-friendliness of the website. It ensures that the users can understand and interpret the website without any difficulty. In this testing, the navigation is tested to enable the users to easily surf the different pages of the website. It also tests the readability of the website content to ensure the intended users can make sense of the content and images on the website.

Also Read: A Comprehensive Guide To User Acceptance Testing

4. Performance Testing

Performance testing is a crucial component of the checklist for website testing. The performance of a website decides its success rate. It includes web load testing and web stress testing. Web load testing checks the ability of the website to handle bulk loads, multiple user requests, and simultaneous connections. The web stress testing measures the reaction of the site towards stress and its ability to recover from crashes.

Testing Service

5. Compatibility Testing

Compatibility is another important aspect that needs to be tested for better efficiency of the website. Under the compatibility testing, the various tests to be performed include operating system compatibility, browser compatibility, printing options, and mobile browsing testing. Testing the web application of different browsers like Firefox, Internet Explorer, Opera, Netscape Navigator, and others will help in ensuring optimum browser compatibility. Websites that can effectively operate on mobile devices will have a greater success rate due to the growth of mobile browsing.

Also Read: Top Cross Browser Testing Tools

6. Security Testing

Security is an important aspect of every website. Security testing helps in finding out the potential vulnerabilities, resolving security issues, and ensuring maximum security of the website. It helps in preventing potential attacks and maintains the integrity of the website. It prevents unauthorized access and protects all data by offering high-level security to the website.

Considering each of the components of the website testing checklist will help in availing of a stable, secured, and functional website.

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Top 10 Tips For Multi-lingual Website Testing https://www.kiwiqa.com/tips-for-multi-lingual-website-testing/ https://www.kiwiqa.com/tips-for-multi-lingual-website-testing/#respond Tue, 05 Mar 2019 12:15:44 +0000 https://www.kiwiqa.com/?p=6293 Today a lot of websites are being deployed in more than one language. As business enterprises are expanding their businesses […]

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Today a lot of websites are being deployed in more than one language. As business enterprises are expanding their businesses to other nations, the need for multi-lingual websites is also rising. Testing these multi-lingual websites involves its own set of risks and challenges. So how can you conduct a successful multi-lingual website testing? Well, here are some very useful tips that can help you out.

Tips To Perform Successful Multi-Lingual Website Testing

1. Divide Your Entire Test Process

Consider dividing the entire test process into three phases:

  1. Testing Artifact Input- Obtain the specifications as well as other necessary documents from the client and begin with gaining thorough knowledge about the software product.
  2. Testing Execution- Build and execute the test cases. Report the defects.
  3. Testing Result- Examine the defects.

Also Read: Tips to Define Test Scope for Software Testing

2. Create and Use a Dynamic Test Environment

If your website has been hosted in both English as well as Japanese, it isn’t just sufficient to simply alter the default language of the browser and carry out identical test processes in both languages. By its implementation, your website may identify the right language for the interface from the browser’s language setting, a configuration within the application or some other parameters.

Hence, for carrying out a more realistic test process, it’s necessary to perform your website testing from two different systems- one with English OS and another with a Japanese OS. You may wish to keep default setting in each of the systems as most of the users don’t alter the default setting of their system.

3. Obtain Correct Translations

A native of the same area as that of the users, speaking that language, is generally one of the best resources for providing translations which are precise in both meaning and context. If you are not getting such an individual for providing you translations of your text, then you may require depending upon the automated website translations that are available on the websites such as dictionary.com and wordreference.com.

Comparing the automated website translations from various sources before making use of them in your test process is always a better idea.

4. Know and Understand the Website Thoroughly

If you have the maximum knowledge about the website’s functionalities and the business needs, altering language and testing functionalities for that website with the other languages would be way easier for you.

Website Testing

5. Execute Your Tests in English Language

As you may not have an idea of the languages that the website supports, it’s always better to be extremely proficient with the website’s functionality. Execute your tests in the English version for multiple times. This will, in turn, help you in finding your way very easily in other languages. Otherwise, you may require keeping the English version of your website opened in another web browser for identifying how to move ahead in other languages.

6. Test the Labels First

You can begin testing another language of your website by considering the labels first. Labels are the most static assets on your website. English labels are generally shorter, and the translated labels usually expand. It is crucial to detect any problems associated with label truncation and wrong word wrapping.

7. Gradually Proceed To the Other Controls

Proceed further to check other controls of the website for right translation as well as any UI issues. It’s very critical for the website to provide the right error notification in another language. The test must involve generating every error message.

8. UI Testing

In UI check for grammatical errors, wrong character graphic, and color. Check for content management as every region has got its specific method of reading. For example, the people from West read “left to right” while people from Central East read “right to left.”

Also Read: A Comprehensive Guide To User Acceptance Testing

9. Test the Data

The multi-lingual websites usually store data in UTF- 8 Unicode encoding format. For checking your website’s character encoding in Mozilla: click on View -> Character Encoding. Data in various languages can easily be showcased in this type of format.

Check for input data. The website should accept data entered into another language. The data that is displayed on your website must be correct. The output data must also be compared with the translation.

10. Pay Attention to Specific Culture

A big challenge involved in multi-lingual website testing is, each language may be meant for the users belonging to a specific culture. A lot of things like preferred test direction, colors, address, salutations format, etc. differ from one culture to the other.

Apart from providing correct translations, your website’s version of another language should take care that other components of the UI including text direction, date format, and currency symbol are also correct.

Outsource Testing Service

Testing your website for multiple languages is not that difficult if you follow the above mentioned critical tips and tricks. These tips will guide you in getting started with your multi-language website testing to achieve the desired results.

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Benefits of Using Automation Testing for Your Website Testing https://www.kiwiqa.com/benefits-of-using-automation-testing-for-website-testing/ https://www.kiwiqa.com/benefits-of-using-automation-testing-for-website-testing/#respond Thu, 29 Nov 2018 22:44:33 +0000 https://www.kiwiqa.com/?p=4367 Automation testing has no doubt proved to be a blessing in the IT sector. From increasing proficiency to enhancing software […]

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Automation testing has no doubt proved to be a blessing in the IT sector. From increasing proficiency to enhancing software quality, the use of automated testing has surely brought a revolution in the industry. But that being said, how can test automation be helpful in website testing?

Now, let’s discuss why automation testing service cannot be ignored in website testing processes.

Benefits of Using Test Automation in Website Testing

1. Regression Testing

Regression testing is verifying if the software designed and tested previously still works in the same manner after going through modifications. Sometimes the tested functionalities stop all of a sudden. In this situation, test automation can be a time-efficient and cheap regression testing procedure.

2. Good Returns

In website testing, many sensitive and delicate test cases need to be covered. In this scenario, test automation is a good investment for saving resources as well as time. Moreover, the return would be wonderful.

3. Reusability

With test automation, the QA analysts would not have to prepare new scripts over and over again. For instance, for testing the login page of two web projects, they can make use of the same existing login script. They would only have to make a few small modifications.

Also Read: Amateur’s Guide to E-Commerce Testing

4. Early Detection Of The Bug

In website testing, the detection of bugs from beforehand is very crucial. The sooner the bug gets detected, the faster, simpler, and cheaper fixing it would be. With automation testing, the critical errors can be identified and resolved from beforehand before their reaching to the next phase of the web project.

5. Increased Test Coverage

Increased test coverage is very important in website testing. Test automation when added to the conventional manual testing procedure, enhances the test coverage.

 C-Selenium-Automation-Master-Kit
C-Selenium-Automation-Master-Kit

6. Improved Accuracy

While performing website testing, it is important to take care of accuracy. When test automation is combined with the traditional manual testing process, the accuracy of the tests performed on the web project gets doubled. Moreover, as the bugs get eliminated in the web project beforehand, the QA analysts would not need focusing on that part every time. They can rather take up new functionalities and perform increased accurate testing.

It is important for QA analysts to understand the real scope and true potential of automation testing to use it effectively. This discussion would not only enlighten you about the benefits of test automation in web testing but would also help you explore the method for an increased positive outcome.

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Top 10 Industry Best Practices in Automation Testing: A Guide for Professionals https://www.kiwiqa.com/top-10-industry-best-practices-in-automation-testing-a-guide-for-professionals/ https://www.kiwiqa.com/top-10-industry-best-practices-in-automation-testing-a-guide-for-professionals/#respond Thu, 16 Aug 2018 06:13:36 +0000 https://www.kiwiqa.com/?p=3238 Automation Testing is a professional discipline, performed much like software development. In this discipline, certain industry standards and best practices […]

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Automation Testing is a professional discipline, performed much like software development. In this discipline, certain industry standards and best practices for automating tests have been developed and applied, much akin to a software development effort. In this article, we present some best practices as well as suggestions/ recommendations that are crucial for the development and execution of automated testing. These best practices, developed by experts over the years, are aimed at assisting testers to prevent those mistakes that take up test engineers’ time and result in duplication of test efforts.

1. Test Tool Compatibility Checks

It is desirable to have candidate test tools checked out within an isolated environment before they are installed within the target test environment. If part of the target application exists in some form at the time of test tool consideration, then the test team should install the test tool or tools along with the application and determine whether the two are compatible. Once a compatibility check has been performed and a few problems arise, the test team will need to investigate whether workaround solutions are possible.

When third-party controls (widgets, OCX, or ActiveX) are used to develop the application, the development team needs to know in advance whether the automated tool is compatible with each third-party control. It is a good idea to ask the tool vendor to provide a list of third-party controls with which the tool is compatible and to hand this list to the developers who are planning on implementing these various controls.

Also, note that test tools need to be compatible with both the current software application and future development environments. The primary test tool adopted by the test team organization should be compatible with primary development tools in the market.

2. Test Tool Upgrades

The test team may have extensively tested a test tool in an isolated environment and then applied the test tool on one or more projects. As a result, the test team may be familiar and capable with the particular test tool and confident that it works as specified within product literature. Suppose that the test tool vendor announces a bigger and better version of the test tool product as part of a product upgrade. Should the test team immediately adopt the new version and apply it to the project at hand?

The test team will want to make sure that the scripts created in the old version of the tool still work with the new version of the tool. Most vendors promise backward compatibility, meaning that scripts created in the current version of the tool can be reused in the new version of the tool, without any changes to the existing scripts.

Any test team needs to approach the use of a new product release with caution.  Some tests should be carried out to ensure that test team activities can still be performed with the new version in the same manner as with the previous test tool release.

3. Baselined System Setup and Configuration

To ensure the integrity of the current system environment, it is a good practice for the test team to back up the current system setup/configuration baseline before installing any new automated test tool or a new version of an automated test tool. Specifically, it is beneficial to back up .dll files prior to new installations to ensure that these files are not overwritten. This precautionary activity should be performed even when the test team has successfully tested the new test tool software within an isolated test environment.

4. Software Installations in the Test Environment Baseline

It is a good practice to avoid the installation of unnecessary new software within the target test environment once the test environment becomes operational and has been baselined.

CRM Performance Testing
CRM Performance Testing

5. Overall Test Program Objectives

The test team needs to be careful to avoid the trap of becoming consumed with the development of test scripts that distract the test engineer from his or her primary mission—finding errors. Specifically, the test engineer should not over automate tests and should resist the impulse to automate a test that is more effectively performed manually.

6. Keep Automation Simple

The most elaborate testing script is not always the most useful and cost-effective way of conducting automated testing. When using a table-driven approach, the test team should keep in mind the size of the application, the size of the test budget, and the return on investment that might be expected from applying a data-driven approach.

7. Test Procedure Design and Development Standards

Test engineers need to take a disciplined approach to test procedure design and development. Specifically, they need to rigorously adhere to design and development standards so as to promote maximum reusability and maintainability of the resulting automated testing scripts. Test engineers need to flag those test procedures that are repetitive in nature and therefore lend themselves perfectly for automation.

8. Automated v. Manual Testing

The test team should realize that not everything should be automated immediately. Instead, it should take a step-by-step approach to automation. It is wise to base the automation effort on the test procedure execution schedule, with one goal being to not duplicate the development effort.

software testing process

9. Reuse Analysis

 The test engineer needs to conduct reuse analysis of already-existing testing scripts, in an effort to avoid duplication of automation efforts. Test resources are limited, but expectations of test team support may be greater than budgeted for. As a result, the test team cannot afford to squander precious time and energy duplicating the test effort. Measures that can be taken to avoid duplication include performing a disciplined test design.

10. Schedule Compatibility

The project schedule should include enough time to accommodate the introduction and use of automated test tools. An automated test tool is best introduced at the beginning of the development lifecycle. Early introduction ensures that the test team has adequate lead time to become familiar with the particular automated test tool and its advanced features. Sufficient lead time is also necessary so that system requirements can be loaded into a test management tool, test design activities can adequately incorporate test tool capabilities and test procedures and scripts can be generated in time for scheduled test execution.

Connect with KiwiQA to leverage focused capability for QA and Testing services.

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Introduction to E-business Testing: Amateur’s Guide to E-Commerce Testing https://www.kiwiqa.com/introduction-to-e-business-testing-amateurs-guide-to-e-commerce-testing/ https://www.kiwiqa.com/introduction-to-e-business-testing-amateurs-guide-to-e-commerce-testing/#respond Tue, 14 Aug 2018 02:09:22 +0000 https://www.kiwiqa.com/?p=3218 What is E-business/E-commerce? E-business (electronic business) is a term derived from such terms as e-mail and e-commerce and referring to […]

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What is E-business/E-commerce?

E-business (electronic business) is a term derived from such terms as e-mail and e-commerce and referring to the conducting of business on the Internet, including not only buying and selling but servicing customers and collaborating with business partners. Owing to the huge volumes of transactions occurring through electronic media, e-business testing has gained significant momentum in past few years. One of the biggest concerns of most e-businesses is that many website related risks are outside their control. For instance, almost 70% of online consumers report that websites take too long to download and more than half said that a site crashed before they could complete a purchase. Further, 20% of consumers had difficulty getting sites to accept their credit cards. Consequently, e-commerce testers have a great responsibility to ensure websites are functional at all times and avoid loss of business.

Typically, the following issues can arise in e-commerce testing:

  • The website is unavailable.
  • The Web server is not configured to access the website content.
  • A page links to a non-existent Web page or Common Gateway Interface (CGI) script.
  • A page or objects on it are so large it cannot be downloaded quickly.
  • Server hardware components have been underspecified.
  • The pages are unpleasant to look at.
  • The site is poorly structured, difficult to navigate, or confusing etc.

E-commerce Testing Considerations

Here are some broad issues to consider when formulating an e-business test strategy. If testing is to keep pace with development, one needs to squeeze the testing into the development and release cycle.

Configurations-One of the challenges to e-business testers is configuration testing. The number of configurations you can test is limited, so you should consider who your users are and what technologies they might be using. Further, prioritization of these combinations (most likely by their popularity) will help you to maximize the number of users covered and minimize the number of users who might be adversely affected by configuration issues.

You must propose a scope for the testing, estimate the potential cost, and review that data with the stakeholders, management, and technical experts in the project. This will help to force a decision as to what will actually be supported, which may be much less than previously envisaged by management. If you are going to test many of the browsers and versions, you will be committed to doing an awful lot of regression testing.

testing super star

Developer Testing-Consider asking the developers to use a variety of browsers for their testing, rather than only using the company’s chosen browser. This might help flush out compatibility issues across different browser types. You may be able to reduce or eliminate later configuration testing. There are various types of techniques such as pair programming, continuous automated testing and permanently maintained regression tests that combine to improve the development test process.

Consider Using Test Drivers– Test drivers are small, simple programs that accept test data, construct the call to the server-based code, execute the test transactions, and store the results for later evaluation. In terms of user interfaces, web applications are often relatively simple compared with traditional client/server or mainframe-based systems. Where the web is being used as a front-end to existing legacy systems, the testing of the back-end systems is as complicated as ever. The user interface of web applications is sometimes the very last thing to be developed and the integration of automated tools with browser-based applications is not always perfect, so consider using test drivers to execute functional tests of server-based code.

Web Conventions and Accessibility– A website must be accessible to people with disabilities. There are various accessibility guidelines presented by global authorities that are intended for web page authors as well as developers of authoring tools. Following the guidelines will, however, make Web content more accessible to all users, whatever user agent they are using. Accessibility guidelines cover all user agents from desktop browsers, voice browsers, mobile phones to automobile-based personal computers and the like, as well as the environmental constraints users might experience (e.g., noisy surroundings, hands-free environments etc.). The Web conventions that the guidelines promote will help people find information on the Web more quickly in addition to making Web sites more usable.

Testing Priorities in E-commerce testing

An interesting aspect of the e-business project is its extreme pace. In mature companies trying to establish a Web presence, the existing IT department may be responsible for the development and may follow its standard, staged development and test process. If you are working in a start-up environment where speed to market is the first priority, you may have to squeeze testing into a few days or even a few hours. Release cycles may occur daily. How can the traditional test process be fitted into this kind of schedule?

Clearly, The software tester should be ready for adopting the test practices which complement both the varying scenarios. Test types that fall into the smoke testing category are typically automated and should entail the minimum number of tests to address the maximum number of risks in the shortest time. The tests that fall into the functionality testing are typically the most expensive and time-consuming to implement and execute. The various types of tests and when they can be used is given below.

Smoke

  • Smoke testing estimates if the software application can withstand a user session with no potential breakdown.
  • Smoke testing is the best option to adopt during scenarios where you lack enough time.

Usability

  • The users will immediately consider leaving your site before reaching at the functionality if it is difficult to use.
  • Usability testing generally includes examination, review, as well as heuristic evaluation.

Performance

  • Users won’t consider your functionality and immediately leave if the site is slow to use.
  • Performance testing measures the site’s speed; eliminates the weak aspects, and makes an estimation of the limits.

Functionality

  • These tests can be very hard to implement.
  • Functionality is generally tested in every project but is usually carried out during the developmental and user assessment processes.

Stages of E-commerce TestingGame Testing

Lastly, it is also important to look at various stages of e-commerce testing that a tester goes through in a typical e-business software development life cycle. Test types do not ideally fit into the traditional unit, integration, system and acceptance test stages. So, the following structure provides test stages that categorize the test types in a technical way-

  • Desktop development testing (basically, of the software which executes under browser control);
  • Infrastructure testing (of those processes that run on servers);
  • System testing (of those systems that are in isolation);
  • Large-scale integrations (carried out with the other systems as well as business processes);
  • Post-deployment monitoring (of the live sites, holding the automated test cases and making use of the external services).

Post-deployment Monitoring

Post-deployment monitoring is generally carried out after implementation within a highly productive environment. The reason behind including this within the test strategy can be that the production of the e-business sites may fail. However, it can be that your potential customers would not inform you. Moreover, site performance degradation might not be noticeable on a daily basis, but the statistics derived using tools can offer early warnings about the performance issues when there’s still a good time for recovering the situation.

Ideally, the following can be considered for post-deployment monitoring:

  • Server and Web service availability;
  • Web content availability;
  • Static testing of Web pages (HTML validation, link checking, accessibility, download times);
  • Performance (response times);
  • Security (audits, scanning, and penetration testing);
  • End-to-end functionality.

Connect with KiwiQA to leverage focused capability for e-commerce QA and Testing services.

Reference source: https://www.agileconnection.com/sites/default/files/article/file/2013/XUS129342file1_0.pdf

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