Don’t you feel extreme comfort while ordering groceries, booking flights with just a few taps on your phone? The best part is you can do this from anywhere while heading to your office, and while relaxing on your sofa.That’s the potential E-commerce software holds. Since the use of mobile phones has increased, the popularity of e-commerce stores is also growing rapidly.
You might wonder how these e-commerce store works. To provide you with such comfort, businesses invest in quality development & testing techniques. Testing an e-commerce app/site can be as complex as it seems while accessing. Based on a recent study by Statista, the e-commerce software testing services market is expected to reach $50 billion by 2026.
Over the years, there has been a bigger transformation in the entire landscape of shopping. E-commerce businesses have been gaining huge profits through this. However, it also brings some challenges for businesses to meet the diverse population’s demands.
Selling products at an affordable price & building a user-friendly site isn’t enough for the retail business.Users are now looking for the e-commerce app that doesn’t interrupt the shopping process. This is when robust testing comes into play in a crucial role. Testing ensures the site matches customer demands & keeps the business in competition.
The modern software industry is competitive. Now users are expecting a flawless performance, error-free & advanced features-equipped app. Years back, site testing was done through manual testing. But can you completely rely on manual testing now? Not a chance! In 2025, the right QA partner not only defends against bugs but also works to enhance your brand presence and lost revenue.
Your technical QA partner should be strategic & align with your goals. The following blog presents some of the best providers of e-commerce software testing services in India. Well, before that, understand why your e-commerce business needs a QA testing partner.
Why eCommerce Businesses Need Software Testing?
E-commerce software testing services are necessary for the success of your online store. Do you know that approximately 70% of shopping carts are abandoned by users because of poor user experience? Due to functionality issues in site 43% of the bounce rate increased. A comprehensive testing strategy is required before initiating the process of deploying the e-commerce app. The testing must involve functional, performance, security, and compatibility testing to ensure a seamless user experience.
The QA partners check the e-commerce app in terms of specifications, functionalities & features to ensure they won’t make a negative impact on site performance. Testing an e-commerce site significantly improves conversion rate while enhancing user experience.
When performed consistently, e-commerce testing quickly addresses the bugs and helps to make efficient plans to navigate them. It also highlights the section of the website that needs improvement. Approaching the right eCommerce software testing services QA partner business can limit the financial loss and help to lower & increase customer satisfaction.
➥ Key Benefits of Testing in eCommerce
● Ensures smooth customer experience
When an e-commerce website has broken links, runs slowly, and crashes over time, customers may get frustrated & leave the site without buying anything. Testing assists in navigating these issues so that customers can get a pleasant buying experience.
● Improves website/app performance
The robust e-commerce software test helps your customers to enhance website & app performance. Through testing an e-commerce site, businesses can navigate slow loading time, glitches & crashes before they impact the users. It leads to a smoother & faster, and more reliable experience.
● Reduces cart abandonment
Without e-commerce testing, your customers can experience a bad experience, which can affect sales. When everything works perfectly, products are easy to find and make the checkout process seamless.
● Secures payment gateways and user data
With e-commerce testing, it is possible to examine, verify & validate the security errors of the app. The e-commerce software test safeguards the app from cyber criminals to ensure that all the transactions from the application will be carried out securely.
● Supports scalability during sales and festive seasons
By performing scalability testing, you can ensure the application has the potential to handle traffic during the sales & festive season. It ensures the website can manage a high user load without crashing or slowing down. The e-commerce software test identifies the error, optimizes resource allocation & guarantees a smooth & stable user experience.
Factors to Consider When Choosing a Testing Company
➥ Experience in eCommerce projects
When choosing an e-commerce software testing services QA partner, measure their level of expertise & industry experience in software testing. Experience helps to navigate through the complex projects & helps to shorten the lifespan. Companies with extreme knowledge in this niche optimize the testing plans & strategize accordingly.
➥ Types of testing offered
When selecting a software testing company, you must check the type of testing they offer. Most of the testing companies offer performance, functionality, security, and usability testing. Consider the companies that offer manual & automation testing capabilities. They must have technical expertise, industry-best practices & flexible engagement models.
➥ Tools and technology expertise
While selecting a QA partner for e-commerce software testing, you must look for the company’s testing methodologies & tools they use. Your QA partner should be up to date with the tools used in the industry. Ideal testing companies should offer functional testing, performance & security testing. They must have a technology stack & AI-assisted testing tools for the test automation process.
➥ Client portfolio and case studies
The reputation of the testing companies can be measured by going through the client testimonials. You must look for the client portfolio & the case studies to understand what approaches the company uses to navigate the testing challenges. These resources help to assess whether the QA partner has the potential to achieve software excellence. Check the complexity of projects they handled before and their ability to serve tailored solutions to specific needs. Case studies help to demonstrate practical expertise & strong track record.
➥ Scalability and team size
In what ways would you have expanded your efforts over time? Look for software testing firms that can expand with you if you want your projects to be significantly larger than they are now in a year. If not, you would have eventually partnered with larger people. Eliminating the difficulties associated with transitioning and readjusting is a hassle. The company should be flexible & scalable enough to adapt to the upcoming changes in a project. They should have the potential to scale your software with industry current demands.
➥ Pricing and engagement models
When selecting an e-commerce testing company, review their pricing & engagement model. Pricing is measured based on the project scope, project duration, deadline, etc. The pricing should focus on well-defined project delivery, a dedicated team & long-term collaboration.
Also Read: The Role of Agentic AI Testing in Scaling AI-Driven Products Globally
Top eCommerce Software Testing Companies in India
1. KiwiQA Services
KiwiQA services, the e-commerce testing company, has been established since 2009 & working on diverse projects. The company is widely popular as the renowned QA company in India with a strong focus on manual & functional testing. They have domain-specific experienced QA partners in their team.
Whether you are a startup company or an enterprise, this is the perfect destination to stop & explore the range of manual & automation QA testing services. By utilizing the comprehensive testing service, e-commerce retailers can enhance their software credibility and performance. You can count on them if your goal is to verify the quality, scalability, and compatibility of the software.
The QA team uses advanced techniques to search for errors & verify the app to match the criteria. They use agile practices to deliver scalable & dependable results. They have a team that possesses the potential to learn new skills. They make sure to stay current with the industry’s latest developments in the field of testing.
The seasoned experts immerse themselves in your project to monitor anomalies and errors in every aspect of testing. We perform an end-user-oriented approach to ensure that the app performs well in the ideal way. They are known for delivering desired results in a faster & cost-effective way.
❊ Services:
- Automation Testing
- Compatibility Testing
- AI Driven Testing
- Salesforce Testing
- Api testing
- Mobile Testing
❊ No of Employees: 51-200 employees
❊ Found Year: 2009
❊ Website: www.kiwiqa.com/
❊ LinkedIn Url: https://www.linkedin.com/company/kiwiqa-services
2. Cigniti Technologies
Cigniti Technologies offers multiple testing services to match the diverse client needs. The services involve Agile & DevOps testing, security/performance, functionality testing, Manual & automation testing, etc. The company operates worldwide, equipped with more than 1800 professionals in their team. In the last 15 years, the business has successfully delivered quality software solutions to multiple industries. The company is committed to excellence & innovation to leverage extensive tools to fulfill the current technical demands.
The e-commerce testing company delivers quality mobile app testing since they have access to focused execution, tool expertise & transparent reporting. Companies seeking a specialized QA partner can consider them. They follow strategic & result-oriented practices to automate testing & deliver seamless functioning software.
They understand the unique business needs & start the testing process to serve the same. With specialization in various aspects of testing, they ensure functionality, security & usability across various devices. You can expect a scalable solution for enhancing the overall efficiency of QA & testing by choosing Cigniti.
❊ Services:
- AI- & IP-led Digital Assurance
- Digital Engineering
- Automation / Intelligent Automation
- Performance Testing
❊ No of Employees: 4,200
❊ Found Year: 1998
❊ LinkedIn Url: https://www.linkedin.com/company/cigniti-inc/?utm_source=chatgpt.com
3. TestScenario
Test Scenario is a respected software testing firm that offers comprehensive quality assurance services. They have expertise in delivering a broad range of testing solutions designed for enhancing software quality. The mobile-first testing company offers services to the fastest-growing startups & enterprises. The company offers end-to-end mobile testing on real devices. They are the best option for tech startups and Saas product businesses that require frequent iteration. They offer testing services with the guarantee to offer seamless functionality & GUI.
Their testing methodologies conclude compatibility, performance, functionality, and security of the app with assurance of seamless user connectivity. Efficiency, precision, and time-bound work completions are the goals of our company. Streamlining a QA process is challenging, but they keep the testing workflow easy & consistent.
Their team takes time to plan & carry out the testing process, to ensure the software they deliver is of higher quality. Blending the right testing approach according to the project requirements is the key to our success, and we are masters in this.
❊ Services:
- Manual Testing
- Automation Testing
- Performance / Load Testing
- API Testing
❊ No of Employees: 50-249
❊ Found Year: 2014
❊ LinkedIn Url: https://www.linkedin.com/company/testscenario
4. QACraft
QACraft is the largest testing firm in India. The skilled group of QA testers at QACraft thrives on identifying errors and ensuring that the product is free from errors & scalable to all devices. The company’s proficiency in providing mobile app testing using actual iOS, Android, and tablet devices puts them in the list of the best software testing companies in India. They provide testing services to startups, organizations, and small to medium-sized enterprises.
A skilled group of QA engineers at QACraft, an e-commerce testing company, employs modern testing tools and technology. Banking and finance, gambling, medical services, and e-commerce are some of the main sectors they serve. E-commerce site developers can get specialized API testing services to ensure seamless interaction between the software components. They help to unlock the full potential of API by verifying the security, performance, reliability & functionality of the app.
❊ Services:
- Manual Testing
- Automation Testing
- Performance Testing
- Mobile App Testing
- QA Consulting
❊ Found Year: 2016
❊ LinkedIn Url: https://in.linkedin.com/company/qacraft-software-testing-company
5. Testilo
Testilo specializes in managed end-to-end app testing services worldwide. They offer comprehensive testing solutions to clients worldwide. Their core services are test automation, manual testing, functional & usability testing & more. With the vast network of 15000+ team members worldwide, they managed to rank themselves as a versatile IT testing partner. They offer onshore testing services in multiple locations for e-commerce businesses. The dedicated testing team focuses on delivering quality software that is perfect in all aspects.
Testilo, the e-commerce app testing company, helps organizations enhance the quality, driving customer satisfaction & revenue growth. Their commitment to excellence & delivering success made them a trusted partner in the industry. They become the best choice for optimizing e-commerce app performance & user experience. By choosing them, e-commerce retailers can improve the areas of improvement where required. The team adopts the best frameworks that enhance the efficiency of app testing.
❊ Services:
- Manual Testing
- Automation Testing
- Performance / Load Testing
- API Testing;
❊ No of Employees: 50-249
❊ Found Year: 2014
❊ LinkedIn Url: https://www.linkedin.com/company/testscenario
6. QaSource
QASource, the leading e-commerce app testing company, assists e-commerce businesses from test planning to designing test cases & identifying defects to suggesting the best methods to navigate challenges. With them, businesses can ensure that the e-commerce app matches the client’s needs & industry needs.
The team implements the QA practices to deliver quality testing solutions. QA Source team specializes in independent software testing services, manages testing services, and provides an AI-driven testing solution.We combine our domain expertise with modern AI-based software testing to empower the software. Our QA partners are dedicated to delivering faster, smarter & measurable outcomes.
Being a leading software testing service, the company empowers e-commerce businesses by designing result-driven QA models. Whether you want to run a managed testing service or an independent QA testing, this is the best option to rely on. From startups to enterprise businesses, anyone can come & expect to achieve a stable & user-friendly website.
❊ Services:
- AI-augmented Test Automation
- Manual & Automation Testing
- API Testing
- Blockchain Testing
❊ No of Employees: 500-1,000
❊ Found Year: 2000
❊ LinkedIn Url: https://www.linkedin.com/company/qasource?utm_source=chatgpt.com
7. Clarion Technologies
This is the biggest e-commerce app development & testing company established in 2000. This Indian IT company offers e-commerce web development services with quality testing solutions. The e-commerce app testing company aims to offer you a remarkable online experience for the clients. They work hard to surpass the expectations of their clients so that they can bring their business to the global platforms.
The seasoned QA experts put effort into assisting & delivering quality software. The company uses multiple technologies for creating an ideal e-commerce experience. If your goal is to bring the online store to peak success, hire them. The company is equipped with all the diverse advanced testing tools & technologies to give notable results.
At Clarion Technologies, you get support for AI-led QA testing, a use case to get 100% bug-free e-commerce software. The business aims to offer impeccable testing operations at each phase of SDLC. They assist e-commerce businesses in integrating a robust testing framework to catch errors throughout development. For continuous testing & integration, they include cutting-edge tools to ensure quality and security. By running automation testing, they streamline the time-consuming testing task while maintaining the quality.
❊ Services:
- QA / Testing / Software Solutions
- likely manual & automated testing
- software application
❊ No of Employees: 400+
❊ Found Year: Early 2000
❊ LinkedIn Url: https://www.linkedin.com/company/clariontechnologies?utm_source=chatgpt.com
Also Read: Top Browser Compatibility Testing Tools Startups and Enterprises Should Consider
How to Choose the Right Partner for Your Business?
➥ Match company expertise with your business model
To select the right e-commerce app testing partner, first, you should define the business model & specific needs. Find a QA partner who is compatible with your business model, industry, and skill requirements. Hire someone who can fill the skill gaps and values your business. Evaluate the business’s trustworthiness and reputation in the industry. When connecting with a partner, share with them the weakness you have discovered in your online app and what expectations you have from them.
➥ Look for flexibility and scalability
The QA partner should match the market demands & customer priority. Your QA partner should be adaptable to the evolving needs. Flexibility in testing verifies that the project remains agile & responsive to bring new challenges. When hiring a partner, look for the ability to measure resources up & down according to project demands. They must follow the proactive practices to balance testing strategies. The QA team should have proven success reports with similar projects.
➥ Check client reviews and case studies
You must look for the client testimonials & case study report that helps to assess professionalism & service quality. Past performance indicates the reliability. The team must have a record of delivering quality results irrespective of the industry. Look for the successful projects they have delivered before to similar industries. Look to their success stories and history of meeting deadlines.
➥ Request a pilot project before long-term engagement
There are multiple companies that offer pilot projects to build long-term engagement. Ask the e-commerce app testing company to request a pilot project before long-term engagement.
Build a Secure, Scalable, and Bug-Free eCommerce Platform
E-commerce software testing is necessary to deliver a seamless shopping experience. Choosing the right QA company is a strategic decision since it directly impacts the product quality & drives the market performance.The testing process must be comprehensive and incorporate the necessary testing to ensure quality fixes. Cost matters, but when you choose a successful partnership, they focus more on the quality of delivery.
Selection of the right QA partner is challenging, but when you approach the right practices, it will be easy.top-ranking Indian best e-commerce testing companies we have mentioned in this blog are popular for their expertise, skills, tools & dedication they serve. By making the right decision, businesses can reduce production loopholes and emergency fixes. If you are ready to take the next step towards achieving a reliable QA solution, hire an e-commerce testing company. For more updates about this, read our other testing blogs.