User Acceptance Testing Service

“End-to-end User Acceptance Testing Services”

To Administer and Provide Validation for Your Software Product.

User Acceptance Testing

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User Acceptance Testing (UAT) is that part of the testing cycle performed to verify that the delivered solution meets the business, user and performance requirements from the user perspective. UAT is typically the last stage of the testing process before releasing the software product to market.

The primary objective of UAT is to prove that the business process is satisfied by the delivered solution and all business processes will be exercised including batch, periodic and scheduled processes from end-to-end.  Reconciliation of records, record content, values and volumes will also generally be undertaken to ensure that, especially in financial applications, nothing has been lost and functionality has not been adversely affected by release of the new or updated version of  the software (unless it is designed so to do).

At KiwiQA, we offer a wide range of User Acceptance Testing Services to effectively check and provide quality assurance for your implemented software systems. Our professional QA analysts perform high-quality acceptance testing in a dynamic UAT environment, applying the best and most advanced test tools and methods, as appropriate.

Benefits of User Acceptance Testing

Unlike other software testing processes, UAT benefits everyone connected with the software solution, including the vendor, engineering team, stakeholders, testers, and end users. Here are some benefits realized by User Acceptance Testing:

    • Client satisfaction increases as UAT provides increased confidence that the software will work as required in environment which reflects reality as closely as possible.
    • By the time that UAT takes place, the testers involved in the cycle will know the solution in depth and will understand what is required of it.
    • The vendor and client have a final opportunity to work together to ensure that business will be supported by the solution once it is released.
    • UAT is the final check of the solution prior to implementation.  It is the last opportunity for issues to be identified and managed.
    • UAT provides an opportunity for the end user to understand the upcoming release in more depth prior to its implementation.
    • Final training and documentation needs can be fulfilled before the solution is released.

Our Workflow for User Acceptance Testing

Our entire process of user acceptance testing can be divided into 6 phases:

1. Business Requirements Analysis

In the first phase the business requirements are analyzed by studying documents such as the:

  • Project charter.
  • Process execution diagrams.
  • Business Requirements Document (BRD).
  • System Requirements Specification (SRS).

2. UAT Test Plan Creation

Here, we outline the strategy that will be used to verify that a system meets the business needs.

3. Test Scenario and Test Cases Identification

Test scenarios are identified and the test cases are created with clear test steps. We ensure that the test cases sufficiently cover the maximum, pragmatic, testabe UAT scenarios.

4. Test Data Preparation

Where available, live data will be used for UAT.  To alleviate security and privacy concerns, data may be obfuscated to ensure that there are no legal breaches during testing.  If live data is not available, due to privacy or security concerns, data may be generated either manually or programmatically. In some instances, data used during previous testing cycles may be used.  The business end-user will be involved in the definition and preparation of test data to be used during UAT to ensure that it adequately represents reality for the business process.

5. Running Test Cases and Recording Results

Test cases are executed, and the deviations from expectation (if any) are reported. Re-testing is performed for any bugs identified once they have been fixed. Appropriate Test Management tools are used for execution and documentation of tests and defect management.

6. Business Objectives Confirmation

Ideally, the end-user is involved in the planning, execution and reporting of UAT.  However this is performed, in agreement with the customer, all reporting will be provided to the customer for review and formal sign-off.

Our User Acceptance Testing Services

At KiwiQA, we offer an extensive range of User Acceptance testing services including:

  • Alpha and Beta Testing

Alpha testing is generally performed in a development environment long before software is released to customers. Beta testing, or field testing, is usually performed in the users’ environment. KiwiQA offers both alpha and beta testing for your software products to give your users a seamless experience.

  • Regulation Acceptance Testing

This type of User Acceptance Testing verifies that the software product complies with legislative, governance and industry standards, as appropriate, which will have been identified in the Testing Strategy and Planning stage. KiwiQA offers thorough Regulation Acceptance Testing to ensure your product is legally and ethically fit to be released to market.

  • Contract Acceptance Testing

Contract Acceptance Testing is performed to check if the developed software meets the specifications and criteria defined in an agreed contract or agreement. KiwiQA offers complete Contract Acceptance Testing to make sure that developed software has been designed according to the specifications mentioned in the contract.

  • Operational Acceptance Testing

We offer quality-rich Operational Acceptance Testing to make sure there are appropriate workflows readily available for the software to be easily used by the consumers.

  • Black Box Testing

Although Black Box testing is usually considered as Functional testing, certain principles of this type of testing are applicable in User Acceptance testing as well. We frequently use Black Box testing for our UAT efforts.

Why To Choose Us for User Acceptance Testing?

KiwiQA is an acclaimed User Acceptance Testing Company offering a number of  reasons why you should choose us:

    • We use the best practices based on industry standards to render top-quality User Acceptance testing.
    • Our well-trained and highly experienced in-house testers have in-depth knowledge in the latest trends and methods of User Acceptance testing.
    • With our User Acceptance Testing Service, you can obtain a high return on your investment.
    • Our testing teams can provide the discipline and testing knowledge needed to supplement your business testers to ensure a better outcome.

Outsource User Acceptance Testing Services

Outsourcing testing to independent third parties is a highly effective and efficient strategies for businesses to improve throughput, quality and speed to market.  Outsourcing User Acceptance testing can provide access to some highly-experienced and skilled testers who can deliver world-class results for your business. When paired with your in-house business SMEs, there is an unbeatable team created to deliver the highest quality.

At KiwiQA, we work with all types of businesses to help them with their User Acceptance testing. Our expert testers perform all types of UAT services, leveraging the most advanced tools, methods and technologies to ensure excellent software products. Connect with us right now to learn more about our services and how we can help your business.

Frequently Asked Questions

What Is The Purpose Of UAT In Software Development?

The primary goal of UAT is to determine if the software is capable enough to handle all real-world tasks and perform as per the development specifications. Within UAT, the users will be given the opportunity to interact with the application or software before it is released officially. It is to detect any overlooked flaws!

Which Types Of Defects Do UAT Primarily Focus On?

Some of the defects upon which the UAT focuses on priority are:

  • UAT is concerned with validating the functionality, compliance and usability of the software as per user requirements.
  • It reveals any last-moment functionality hassles that the system has, which need to be fixed before it goes live.
  • The fitness of the application or software product is validated as per the demands of the client.

Why Is User Acceptance Testing Important For Software Projects?

UAT is important for all software projects because it helps demonstrate whether the necessary business functions are in operating condition or not. Moreover, the validation is taken through an assessment with respect to real-world usage or circumstances. If the outcome isn’t achieved as per expectations, it will be documented and returned to developers for a fix.

Does UAT Happen Before Or After System Testing?

UAT is accountable as the last phase of all software testing approaches. It is performed right before the tested application or software product is launched live. The primary goal of UAT is to ensure there are no last-moment flaws that will break down its functionalities upon real-world usage.

Can UAT Be Performed For Any Type Of Software?

Yes, UAT can be performed on almost all types of software, including web apps, enterprise software, custom software, SaaS software, mobile apps and others. The approach and test case might be different, but the importance of it is the same for all types of apps.

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