The modern era consumers look to their mobile gadgets as a source of immediate feedback and pleasure and websites and software apps are no different. To remain in the game, organizations have to make certain that they are giving customers reliable, secure, and fast experience with fewer errors. For instance, if your site can’t handle the enormous traffic volume it receives, your consumers will shop and show interest somewhere else. That is why avoiding software app or system failures are crucial for any company’s reputation. By consulting one of the leading performance testing services companies like KiwiQA for scalability, stability, and speed you’ll eradicate those bottlenecks and meet consumer expectations.
Beyond identifying the obvious risks or threats, performance testing services can be a helpful means of detecting various other potential issues. Although a performance test doesn’t replace other kinds of testing, yet it can smartly reveal information pertinent to security, functionality, usability, and corporate image that is often complicated to obtain in other ways.
However, perhaps the biggest mistake committed by the organizations is the lack of understanding of the significance of the performance risk profile. Performance risk can manifest at a component or systemic level. The intensity of performance threat is invariably categorized in terms of:
- Possibility of the performance risk occurring
- Huge impact is felt by both business and technology in terms of reputational damage, expenditure, and inconvenience
When You Should Consider Performance Testing?
Apps and websites will undergo performance testing at varied times during their lifetime. They can be well-tested before it is ever introduced into production; performance tests can be scheduled based on the number of the app’s changes, or performance tests can be scheduled for each major release.
If you have not been considered this kind of testing for your website or mobile app, here is a list of the main red flags you might notice that could severely cause crash on your app or website, leaving you in a time consuming and expensive situation.
Also Read: Performance Testing Best Practices
1. When your customer base is constantly growing
The question, in fact, becomes how fast your customer base grows. In any circumstance, you cannot truly predict when your website or mobile application will go viral if it constantly does.
You must ask the following queries:
- How many concurrent users use my apps?
- Who are the end-users of my apps?
- What is the speed and volume at which the customer base grows every year?
- Are users purchasing services/ products from your app?
- Are they internal or external users?
- How much traffic do you expect during special occasions and seasonal holiday sales on your site?
So, if you see a steady incline in the customer’s base either accessing your mobile apps or website, you must either appoint a performance tester in-house or start looking for a reputable performance testing company quickly.
2. When your mobile app or website starts slowing down
This is sort of a big concern. If you see your apps or website performance and load time slow down, your servers are almost certainly under a bit of stress. Get that scrutinized instantly before disaster strikes. Even if your mobile application never crashes, slow application performance can cause immense damage to a company’s reputation and have allowed your users to seek a better experience from your competitor.
3. When you cut out an infomercial
Hitting of the mainstream marketplace is huge, simply glance at the advertising or marketing team is going to ad space on TV, take out an infomercial, or even in a magazine, ensure to have your app and infrastructure performance and load tested appropriately.
4. When there is production problem with the most recent release
Current history can be a sign of the future. If the app went into production and the most recent release had stability, scalability, and performance issues, then it may necessitate a close look at the app to find out if the issues have been truly mitigated. If not, performance testing is essential. Likewise, resource utilization trends and patterns may be used for assessing the requirement for further risk mitigation.
5. When your operations team is operating overtime to keep the site running
If in case your operations team is changing configurations or adding-up servers in order to manage the heavy load, it could be an indicator that there is rather anything wrong in code (in your app). Until and unless you fix the wrong with your code, you would not be able to scale appropriately and it add-on expense while continuously adding more servers.
If you can recognize any of the points we have mentioned above, consider having your mobile application or website performance and load tested right away.
Users are always looking for fast, safe, and reliable experiences—and if you are not producing that, then you are failing to meet your user’s requirements and expectations. As software systems persistently evolving, consulting a performance testing company will be paramount for any business or organization’s success. Performance testing is not only right before releasing your website or application, but constantly testing throughout the software development process is significant to help ensure a smooth delivery—with no interruptions that could adversely affect usability, brand image, and sales goals. That’s why evading software system failures are vital to the company’s reputation and bottom line.